Pages: [1]
  Print  
Author Topic: "Unknown Disk" Error  (Read 11547 times)
OldWoman
Newbie
*
Posts: 5


« on: October 21, 2009, 02:53:44 AM »

Hello. I'm running Windows Vista 32-bit SP1. Whenever I run HDDSCAN 3.2 (haven't tried earlier versions), I get "Unknown Disk" as the name for all my drives (see attached image). I have 1 SATA drive, 2 PATA drives and a built in USB card reader (4 drives). Has anyone else had this problem? Thanks in advance.


* hddscan.jpg (37.64 KB, 698x361 - viewed 718 times.)
Logged
Doomer
Moderator
Full Member
*****
Posts: 218


« Reply #1 on: October 21, 2009, 07:42:29 PM »

Try to run program "As Administrator" (right mouse click on the program icon and select as Administrator)
Logged
OldWoman
Newbie
*
Posts: 5


« Reply #2 on: October 22, 2009, 12:40:52 AM »

I've tried that. HDDSCAN hangs completely. I have to kill it off after. Is there anyway to get some kind of debugging output to see where it might be hanging?
Logged
OldWoman
Newbie
*
Posts: 5


« Reply #3 on: October 23, 2009, 03:33:26 AM »

I tried again without killing it after 10 minutes. This time, in less than an hour, the system automatically rebooted. Windows reported some kind of critical shutdown. Any ideas?
Logged
Doomer
Moderator
Full Member
*****
Posts: 218


« Reply #4 on: October 23, 2009, 07:17:21 PM »

It's not gonna work on your system I guess
Logged
OldWoman
Newbie
*
Posts: 5


« Reply #5 on: October 26, 2009, 03:51:04 AM »

I have daemon tools lite 4.12.1 installed. Could that be an issue as it creates a new controller? Also, my sata controller is an intel ICH8R/ICH9R sata raid. Could this be an issue?
Logged
Doomer
Moderator
Full Member
*****
Posts: 218


« Reply #6 on: October 26, 2009, 04:33:04 AM »

if you drives are in RAID that can be a problem
Logged
OldWoman
Newbie
*
Posts: 5


« Reply #7 on: October 26, 2009, 10:29:59 PM »

The drives are not in any raid configuration. Only 1 sata drive is present on the intel controller. The remaining 2 drives are on a PATA add-in card. Everything else would be USB.
Logged
peterblaise
Newbie
*
Posts: 4


« Reply #8 on: January 04, 2010, 11:24:18 AM »

Hi OldWoman,

Can you strip your system of all drives except the one boot drive?  Unplug the PATA drive controller and the internal or external USB "drives" (is that an SD/CF card reader connected to the main system board?), then boot up and tell us if HDDScan works then.  If no, the the SATA system is arguing with HDDScan.  If yes, then reboot adding on only the PATA controller.  If that fails, the PATA sub-system is arguing with HDDScan.  If it works with SATA and PATA, then the USB is probably hanging up, and must be out of the system during HDDScan tests.  Let us know.

Good luck,
Peter Blaise
----------------------
« Last Edit: January 05, 2010, 01:43:58 AM by peterblaise » Logged
Pages: [1]
  Print  
 
Jump to: